We design, manufacture, and market products that we know people will love to use, and we strive to deliver those products at unmatched prices.
Optimal Commerce was founded in 2019. Our team consists of creatives, engineers, graphic designers, 3D animators, and many more, all working together to craft the best customer experience the world has ever seen. We create and market products that perform better and cost less than current offerings, and we prioritize customer service. Although we work in different sub-markets, our products all fall under the umbrella of “consumer tech”.
Our core values are Customer Happiness, Accountability, Efficiency, and Social Responsibility. We strive to make a positive impact on society. And we believe that a company that does not put customers first will not survive in the long term. We live those values through the products we design, the talent we hire, the partners with whom we work, and--in order to make our impact more widespread--through the charities to which we contribute.
we study the industry in which it would exist. In many multi-billion-dollar industries, there is often no product that addresses every customer need, or there is such a product but the user experience is lacking. And when there is a truly excellent product, the price is out of most people’s reach. That’s where we come in.
We look for the most simple and elegant solution to the customer’s needs. aiming to address the customer’s needs. We believe that simplicity is the basis of the ideal user experience. Then we work backwards, choosing the internal hardware and designing the software that will ensure the end product we envisioned.
it does inform every decision we make. As a creative media company, we of course love to try new things and challenge the status quo.
shaving inefficiencies off of the sourcing, manufacturing, or distribution processes. Our overhead is light. Our personnel are talented and distributed--which suits the new world in which we are living. In the end, our customers pay much lower prices than they would for similar products sold by other companies, which are usually bloated and do not sell directly to customers but instead through a complex web of middlemen.
and we hold ourselves accountable to the goals we set--especially with regard to our brands’ net promoter scores.
If you would like to get in touch with us, please email hello@optimalcommerce.co